Pro Help

Platform Success

• SmartPro Gold Standard
• Tips for New Sign-ups
• How to Prepare for Your First Job
• Glossary/Key Terms
• Account Flagging
• How do I sign up to become a photographer or videographer?

My Calendar & Job Radius

• Calendar Syncing
• Working Hours
• Setting Your Max SmartBook Distance
• Calendar issues?

Scheduling & Pre-Shoot

• Best Practices for Scheduled Job Offers
• Best Practices for Unscheduled Job Offers
• Confirming the Shoot
• Late Reschedules

The Shoot

• Checking In
• Client No-Shows and On-Site Cancellations
• Scope Changes

Managing My Projects

• Where do I find and search for my projects?
• How to update a project?
• I need to cancel a shoot. How do I cancel?
• Can I get travel compensation added to a job?

Uploading & Delivery

• Changes requested for your Upload?
• Error uploading files
• Recycled Images

Payments

• General Payment Info
• When will my projects be paid?
• Where do I see my payments?
• Missing Payment?
• Why are there payment fees?
• Which tax form should I use?